Your Timepiece, Our Expert Care

Watch Service, Repair & Restoration

Precision Service & Repair

At Great Lakes Watch Company, we understand that your luxury watch is more than just a timepiece—it’s a symbol of style, craftsmanship, and heritage, often carrying personal meaning or a story. That’s why our comprehensive watch service, repair, and restoration services are designed to ensure your cherished timepiece remains in pristine condition for years to come. Whether your watch needs a simple battery replacement, a complete overhaul, or expert restoration, we’ve got you covered. Our team of skilled watchmakers and experts brings decades of experience and a passion for horology, ensuring every detail of your watch is handled with the utmost care and precision. From preserving vintage pieces to maintaining modern designs, we are dedicated to keeping your watch ticking perfectly while preserving its beauty and legacy.

Our Services Include:

  • Routine Maintenance: Cleaning, lubrication, and calibration to ensure your watch runs smoothly.
  • Battery Replacement: Quick and reliable battery replacement for your quartz watches.
  • Crystal and Strap Replacement: High-quality replacements for damaged crystals and straps.
  • Mechanical Repairs: Expert repair of mechanical issues, including movement servicing and part replacement.
  • Watch Restoration: Revive your vintage or damaged timepieces with meticulous restoration services.
  • Polishing and Finishing: Restore the original luster and finish to your watch’s case and bracelet.

How It Works

Step 1: Submit Your Request

Fill out our online form with the details of your watch and the service or repair needed. Our experts will review your request and provide a response within 24 hours.

Step 2: Initial Assessment

Our team of watchmakers will conduct an initial assessment to determine the necessary steps for your watch. We’ll provide a detailed quote and timeline for the service or repair.

Step 3: Service or Repair

Your watch will be handled by our skilled watchmakers, who will perform the necessary service or repair with precision and care. We use only genuine and high-quality parts to ensure your watch maintains its original integrity and value.

Step 4: Completion and Delivery

Once the service or repair is complete, we’ll conduct thorough inspections and tests to ensure your watch is functioning optimally. Your timepiece will then be carefully packaged and delivered back to you.

Frequently Asked Questions

How long does a service or repair take?

What brands do you service?

Do you use genuine parts?

How do I know the service or repair is done correctly?

What if I have a specific request?

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What is your warranty policy?